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Avoidable Harm
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6. serious misconduct

or sexual abuse by staff

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  • Sexual harassment and assault.

  • Physical abuse.

  • Abuse of trust.

  • Abuse of position and power.

  • Falsification of records.

  • False accusations and dishonesty.

  • Intimidation.

  • Confidentiality breaches and sharing personal or private information without service user consent.

Systemic    |    Relational

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"We were deeply disturbed that over half of the people in our small survey reported that they had experienced serious misconduct or sexual abuse by staff. This was also commonly reported by participants in our focus groups."

- The project team

“The sexual abuse is so serious that

only removal from the Register is appropriate… The Registrant’s behaviour caused serious harm to vulnerable users of services and...this harm was compounded by his denial."

- GSCC, 2008

“I'd just gone through our complaints process about my current social worker who was dishonest…and he just lied throughout the complaints process…I challenged the manager over the outcome of the complaint, which had lots of apologies in it, but very little acknowledgement of the behaviours of the social worker.”

Please visit us on a desktop!

A model of service user experiences of avoidable harm in mental health social care, the impacts of harm caused and service user recommendations for ways to minimise harms.

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Principal Investigator: Dr Sarah Carr

Co-Investigator: Dr Angela Sweeney

Co-Investigator: Tina Coldham

Research Assistant: Georgie Hudson

Design & illustrations: Traumascapes

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This resource is based on independent research funded by

the National Institute for Health Research School for Social Care Research (NIHR SSCR). The views expressed are those of the authors and not necessarily those of the NIHR SSCR,the National Institute for Health Research or the Department

of Health and Social Care.

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