top of page

a service-user generated

set of practice principles

 

All practice should follow the core principles of honesty, openness, transparency, responsiveness, empathy and humanity.

Systemic    |    Relational

 

"In that moment in time, just be human with that person. Listen, show care. And that's it."

Please visit us on a desktop!

A model of service user experiences of avoidable harm in mental health social care, the impacts of harm caused and service user recommendations for ways to minimise harms.

​

Principal Investigator: Dr Sarah Carr

Co-Investigator: Dr Angela Sweeney

Co-Investigator: Tina Coldham

Research Assistant: Georgie Hudson

Design & illustrations: Traumascapes

​

This resource is based on independent research funded by

the National Institute for Health Research School for Social Care Research (NIHR SSCR). The views expressed are those of the authors and not necessarily those of the NIHR SSCR,the National Institute for Health Research or the Department

of Health and Social Care.

​

​

​

Terms & Conditions   |   Privacy Policy & Cookies   |   Disclaimer

bottom of page